Frequently Asked Questions

Everything you need to know about shopping with PlainJaneStPete

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental U.S. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.

What is your return policy?

We accept returns on unworn, unwashed items with original tags attached within 30 days of purchase. Please note that sale items and intimate apparel are final sale.

How do I know which size to order?

Each product page features a detailed size guide. Since we curate various boutique labels, we also include 'Fit Notes' in the description to tell you if an item runs small, large, or true to size.

Do you offer international shipping?

Currently, PlainJaneStPete ships exclusively within the United States and Canada. We are working on expanding our reach to international fashion lovers soon.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. If you need to make a change, please contact our support team within 1 hour of placement and we will do our best to assist you.